Shipping update!
about 1 month ago
– Wed, Aug 21, 2024 at 09:05:03 AM
Hello wonderful backers,
Australian update
Stocks to our AU hub was received yesterday and it is being checked and booked in as we speak. Address verification mails have started to go out to AU backers. The email is from Aetherworks <
[email protected]> and is titled "Break - A TRPG - Address Validation" (Thanks to backer Jay for the info!)
US update
One entire palette of standard edition books is missing/damaged, so we are 93 orders short for US despite shipping an excess amount! Apologies if you are one of the backers affected by this, but we are shipping more books over to the US!
CA update
All the orders have been packed and shipped in this region.
UK update
Fulfillment is complete, but there are about 14 orders showing as booking error. To process these orders, we need the corrected information. Expect an email from us shortly requesting the extra/correct info.
I got a problem, what do I do?
- I haven't got my book yet
- My book has been returned to sender
- My book got sent to the wrong address
- My book has arrived damaged (or has a manufacturing fault)
- I haven't received any info about my order
Do this.... report your concerns with Gamesquest here:
https://gamesquest.freshdesk.com/support/tickets/new
Rest assured we are committed to getting your books to you ASAP!
Thanks for patience (I know its been a bumpy ride for some of you!)
US Backers! Shipping about to start! Changing your address!
2 months ago
– Wed, Jul 24, 2024 at 06:16:07 AM
Hi wonderful backers,
A lot of people seemed to have missed the address confirmation email. Details to help you find it below...
-
Sent from: [email protected]
-
Email title: Please confirm your address for your Break order
-
Sent on: 26th June 2024 from around 13:00 onward
However.... address confirmation is now closed, and shipping is starting imminently.
But I missed my confirmation email (or didn't get it!), and I need to change address, what do I do?
- You should receive tracking link via email, once the orders get booked with couriers. Which should start this week.
- There will be a link in the tracking page that should allow you make any necessary address changes.
- Keep us posted of any problems and we'll try to resolve, but ultimately this is in the hands of Gamesquest and the carriers. But we'll do our best to support/investigate your issues.
Hope the books find you well...
Thanks again, we are nearly there!
(Australia/Canada updates to follow!)
Small update on US shipping!
3 months ago
– Fri, Jul 19, 2024 at 10:47:08 AM
Hello wonderful backers!
What's up with US fulfillment!?
- Address confirmation for US backers has been completed. If you haven't got your address confirmation email check your spam for a message from Gamesquest!
- We are still waiting for the US fulfillment hub to provide shipping dates, but we have been chasing and expect things to start moving next week.
Canada & Australia
- Australian books are due to arrive beginning of August. The shipping process will happen after they are safely on land.
- Canadian books are still in the US. Although transport to the Canadian distribution hub has now been organised!
Sorry for the slow progress! We are just as frustrated with speed things are moving as you are. We are trying our best to expedite things!
Also... don't forget to vote for us in the ENNIES (if you like BREAK!!)
Voting ends soon! We really appreciate you taking the time to vote.
And... why not follow our first kickstarter supplement for BREAK!!
A starting adventure, with some extra rules for Adventure Team creation, advice on creating a Saga Hub, a new playable Species, and more!
Follow new Kickstarter project here!
Thank you! More info soon!
We need your Votes. BREAK!! has been nominated for the Ennies!
3 months ago
– Fri, Jul 12, 2024 at 09:28:22 AM
Hi Wonderful Backers!
BREAK!! RPG has been nominated for 2 Ennie awards
This is the tabletop gaming equivalent of the Oscars, sort of!
If you've been enjoying the book and think it deserves an award, we would love you to vote for us. A win would mean more exposure for the game and enable us to dedicate more time to supporting it!
Vote BREAK!! for Best Family Game
Chibs, putrefaction, dismemberment, fun for all the family.
(Select '1' in the menu under 'BREAK!! Tabletop RPG' , then click 'Vote' at the bottom)
https://vote.ennie-awards.com/vote/2024/ballot.php?category_id=10
Vote BREAK!! for Layout & Design
Cross-referencing, useful margins, icons, diagrams, illustrations, and we used ALL the colors!
(Select '1' in the menu under 'BREAK!! Tabletop RPG' , then click 'Vote' at the bottom)
https://vote.ennie-awards.com/vote/2024/ballot.php?category_id=14
We really appreciate you taking the time to vote.
Thanks for all your continued support.
BREAK!! for the win!
Late backers, our first zine, and US/Canada shipping update
3 months ago
– Tue, Jun 25, 2024 at 10:04:10 PM
Hello wonderful backers!
I backed after April 14th, what's happening with my order?
We will be closing pre-orders via Backerkit on Friday 28th June.
We will then add all the late pledges added after the original cut off date in April to the system so Gamesquest can fulfill!
After that, physical product will now not be available for a while and probably be sold at a slightly higher price.
Tell your friends now is a good time to pre-order from backerkit
Will there be more BREAK!! material in the future?
Yes, our first zine for BREAK!! is coming soon...
We want to support BREAK!! for many years to come if there is interest (and probably even if there isn't!) and we've put up our first follow up project on Kickstarter!
It's a starting adventure, with some extra rules for Adventure Team creation, advice on creating a Saga Hub (a central location for longer term play), a new playable Species, and more!
If you like what you've seen in the game's Core Rules please consider following the project here
What's up with the US/Canada fulfillment?
Books have crossed the Atlantic safely and are now waiting to be transferred from the port to the distribution centers in US and Canada so picking and packing can begin. We have been advised it can take 2 weeks for the project to get scheduled (but can be sooner)
We'll keep you posted with more specific dates as soon as we have them, thanks for your continued patience.
Cheers!